Update 13 July 2021:
To all our Patients
We are aware of the planned move to lifting the remaining Covid restrictions in England from Monday July 19th.
Medical settings are a higher risk environment and will need to be subject to more control measures than other public facilities.
We are acting very cautiously and are maintaining:
- Social distancing
- Face coverings for all patients and staff
- PPE for healthcare staff
The delta variant is more transmissible and patients may come to the surgery when they are contagious.
It is our duty to do all we can to keep both our patients and our staff safe whilst we deliver our care.
The Quarter Jack Surgery
THE SURGERY CANNOT PROVIDE YOUR COVID VACCINE STATUS
GPs CANNOT provide letters showing your vaccine status so please do NOT contact your GP surgery
From the 17th MAY the NHS App will show your vaccine status.
Download and register via the NHS app on May 17 – see guide:
You can also phone 119 if you need a letter for foreign travel
Thank you for your understanding
We understand our patients are waiting longer to get through to us. Since last year, phone calls have increased by up to an exceptional 100%. We received 6,000 calls last March, but over 12,000 calls in October, and still 9,500 calls this March. We have recruited extra staff but PLEASE remember our team are answering calls as fast as they can and are doing the best with the appointment availability we have – we understand times are frustrating, but please do not take it out on our team, a kind word goes a long way. E-consult via our website is another way to contact us: https://quarterjacksurgery.webgp.com/treatmentCategory/showAll
|GP/nurse appts (face to face or telecon)||5432||6521||5465|
|Covid vaccinations given (by PCN)||n/a||n/a||6,982 to date|
|Care home / housebound vaccines given||n/a||n/a||230|
|Calls received||Nov 19: 7,480||Oct 20: 12,714||Feb 21: 8,598|
Please follow us on Facebook for more updates regarding the covid vaccination.
We are currently working under extreme circumstances due to staff shortages and social distancing. Please be patient with us – use eConsult or Ask the Practice a Question from this website if you can, leaving telephone lines available for patients without internet access. It may take us longer than normal to answer the phones – we assure you we are working as hard as we can to maintain a normal service. Follow us on facebook for updates.
Operating a Personal List system of care since 1907
When contacting the Practice by phone please use the numbers below
Dr Tan, Dr Crowley patients
Please telephone Sue
Dr Redman, Dr McCarthy patients
Please telephone Leah
Dr Sankson, Dr Rennie, patients
Please telephone Lauren
Dr Skule, Dr Wales patients
Please telephone Dawn
Helping you manage your health
Who do I see
For information on how best to be seen at the Surgery, select the service or condition you require
Find out more about symptoms and conditions
Patient Participation Group
We welcome your feedback on our services, please join our patient group.
Friends of the Practice
This voluntary organisation gives practical help and social contact to elderly and housebound patients.
NHS Friends & Family Test
We would like you to think about your recent experiences in the practice.