New Patients

Registering you or your family with The Quarter Jack Surgery is easy. Find out more…

New Patients

Registering you or your family with The Quarter Jack Surgery is easy. Find out more…

New Patients

Registering you or your family with The Quarter Jack Surgery is easy. Find out more…

COVID-19 VACCINE Update 19/03/2021: Further supplies are waited for St Leonards Hospital


St Leonard’s Hospital Covid vaccination site and The Quarter Jack Surgery continue to work their way through offering appointment slots by text, in line with supplies available to the St Leonard’s Hospital.

Please check your mobile text inbox to make sure you don’t miss out on the opportunity to book your Covid vaccine appointment when the vaccine becomes available.

If you have already received your first dose, please read how you can help us and St Leonard’s Hospital site team as we roll out second doses alongside the new phase of first vaccinations to other age groups:

When patients are invited for an appointment for their Covid jab, it is based on expected vaccine availability. Vaccine supplies are allocated nationally to these vaccination sites (they cannot be delivered by our surgery), and the St Leonard’s team are often advised of changes to delivery dates at very short notice. This is because the NHS responds to a continually changing situation and health needs across the country. We cannot guarantee or choose which vaccine – either Pfizer or Astra Zeneca Oxford – is available on any date so patients are unable to choose.

This also means that sometimes appointment dates for a second follow-up need to be changed. We appreciate that this is frustrating but is outside of control by St Leonard’s or our surgery.

Depending on your first vaccination date, you may be contacted about a second appointment either by phone or by letter. Or if you have a mobile number registered with the Surgery – you will receive a text offering a choice of appointment slots to select. These texts are being sent centrally from the Primary Care Network Centre organisers, not The Quarter Jack Surgery. If you receive a text, please use the web link to choose an appointment. Anyone who cannot be contacted by text will be notified of an appointment date and time by letter.

Please attend the latest vaccination appointment offered to you. Patients need to attend on the new date because the St Leonard’s vaccination staff need to coordinate vaccines to ensure the right patient is given the right vaccine on the right date. If you attend at another date, you will not be seen.

It is essential to attend for this 2nd dose to maximise your immune response. As well as delivering these follow up doses, the team at St Leonard’s will also continue to work through first-time vaccinations for patients in other priority groups.

Some of our patients may still receive a letter from NHS England, inviting them to attend another vaccination centre, such as the Bournemouth International Centre (BIC). However, if you have already booked an appointment at St Leonard’s Hospital, please attend that appointment and disregard the letter. In NHS efforts to vaccinate as many in the priority groups as quickly as possible, and given the pace at which we are working to achieve this, patient records can sometimes take some time to update with details from other sites, leading to duplication of appointment offers.

We hope this explains the situation and ask that you do not contact us to ask why you have received a letter. Please also tell friends, family and neighbours, who may need to be made aware.

Whichever site you choose to book with, it is VERY important that you do not book another appointment with the other organisation. It is also important to keep your 2nd appointment.

PLEASE DO NOT call us to ask for a vaccine for yourself or a relative, we appreciate the desire and the need but we cannot book appointments on demand and nor are we running a waiting list. We run searches on eligible patients and have a number of admin staff contacting patients as soon as appointments become available. Our phone lines are inundated with calls about the vaccine despite an automated message asking people not to call for this.

It is important to continue all precautions after your 1st vaccination but we are confident that it won’t be too long before the vaccination programme helps end the restrictions of the pandemic and we can start navigating back to a ‘new normal’.

Thank you for your help.

If you would like to read more about the vaccine please visit the NHS website:…/coronavir…/coronavirus-vaccination/

We look forward to seeing you for your vaccinations in 2021

Please follow us on Facebook for more updates regarding the covid vaccination.


Dear patients

We are currently working under extreme circumstances due to staff shortages and social distancing. Please be patient with us – use eConsult or Ask the Practice a Question from this website if you can, leaving telephone lines available for patients without internet access. It may take us longer than normal to answer the phones – we assure you we are working as hard as we can to maintain a normal service. Follow us on facebook for updates.

Thank you.

Operating a Personal List system of care since 1907

When contacting the Practice by phone please use the numbers below

Dr Tan, Dr Crowley patients

Please telephone Sue

01202 848261

Dr Redman, Dr McCarthy patients

Please telephone Leah

01202 848262

Dr Sankson, Dr Rennie, patients

Please telephone Lauren

01202 848263

Dr Skule, Dr Wales patients

Please telephone Dawn

01202 848264

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