PPG FAQ’s

Who are we?

We are volunteer patients who work with the managers and clinicians at The Quarter Jack Surgery to support and promote the best possible health care for all patients.

 

What do we do?

We act as the patients’ “voice” in seeking to influence the service which the GP Practice provides to the community. We will consult with the GP practice on the development and provision of community needs. We contribute to and are kept up to date with GP Practice decisions. It is a two-way communication with both the NHS Dorset Clinical Commissioning Group (CCG) and the practice to positively influence the provision of the health service in the locality.

 

Who can join the PPG?

Anyone that is registered with The Quarter Jack Surgery and is over the age of 18.

 

How will the practice be represented?

A minimum of one designated senior representative of the Practice Management team will attend all meetings. Other GP Practice staff including clinicians may attend depending on the requirements at the time.

 

How does the meeting work?

The PPG will select a chairperson to facilitate the meeting to ensure the group functions appropriately, there is full participation during the meeting, that all relevant matters are discussed and that effective decisions are made and carrier out.

A meeting agenda will be followed to make sure all topics of discussion are covered, and minutes of the meeting will be taken for future reference.

The members of the PPG maintain confidentiality and will always act in the best interest of patients free from bias or discrimination. No individual medical matters will be discussed. PPG members are committed to open, respectful and constructive discussions – meetings are not a forum for individual complaints or single issues.

 

Patient Participation Group